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The latest reports from users having issues in Des Plaines come from postal codes 60016.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 127,535 ratings
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Problems in the last 24 hours in Des Plaines, Illinois
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Des Plaines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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Wi-fi (12%)
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TV (12%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (2%)
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Live Outage Map Near Des Plaines, Cook County, Illinois
The most recent Comcast Xfinity outage reports came from the following cities:Chicago, Wheaton, Bloomingdale, Arlington Heights, Evanston, Wheeling, Elk Grove Village, Skokie, Glendale Heights, Lombard, Schaumburg, Elmhurst, Hoffman Estates, Palatine and Lake Zurich.
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| City | Problem Type | Report Time |
|---|---|---|
 Chicago | Internet | |
| Chicago | ||
| Chicago | Wi-fi | |
| Chicago | Internet | |
| Chicago | Wi-fi | |
| Chicago | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Des Plaines, Illinois
Latest outage, problems and issue reports in Des Plaines and nearby locations:
- Anne Pappas (@akpapp) reported fromChicago, Illinois
@Xfinity I called to move service yesterday and they had the incorrect address listed. When I called back the support agent I spoke to yesterday to correct it said I’d receive an email about the correction. Since he needed a supervisor. Help!
- darsella (@darsella) reported fromChicago, Illinois
.@Xfinity please tell us in 60618 what is going on! Service has been out since 230p yesterday and the eta keeps moving. You know we all work from home. Help!
- Alexandria 🇩🇪 (@_alexlevy) reported fromChicago, Illinois
@icorules I’ve never wanted any of the ‘new channels’ ever. I cut the cord for them 3 years ago when Comcast was trying to run a racket. Guess everyone’s a racket
- Tone Kapone (@ToneKapone33) reported fromChicago, Illinois
Talk about a weekend!!! Everyone over and not one person complained about slow WiFi... you know why... yup #xfinity #Ad
- Turon (@Pooptroops) reported fromChicago, Illinois
@Xfinity It says the outage has been fixed yet I still have no internet.
- vincent vazquez (@vinnyvaz27) reported fromRiver Forest, Illinois
@comcast @Xfinity @comcastcares our services is down again, at what has become one of the regular occurrences at this time of day. I’m becoming increasingly fed up with this. @ABC7Chicago @nbcchicago
- ☄AvennGed1 ☄ (@AvennGed1) reported fromElk Grove Village, Illinois
@WatchMarquee @ehowardIV @Cubs Damn still can't watch cause cubs aren't on comcast anymore 😭😭😭
- vincent vazquez (@vinnyvaz27) reported fromRiver Forest, Illinois
@comcastcares @xfinity Many of us depend on the service we pay you for, for our livelihoods. Without working service, we can’t work. Do what needs to be done to stop these month long regular service disruptions from happening.
- Mindy Hoover (@HooverMindy) reported fromSchaumburg, Illinois
@Xfinity When are we getting Marquee Network? Baseball is starting and you have had more than enough time to get this done!
- shanz (@_shvnzz) reported fromChicago, Illinois
@comcastcares @Xfinity @comcast Are there any outages? I have been experiencing issues since 6/28/20. unable to reach an agent over the phone.
- Tim O'Connor (@timmyo40) reported fromChicago, Illinois
@bradrobinson8 I really don’t get what they’re hoping for? Comcast to cave? YoutubeTV and others to say “yeah we have a ton of people asking for your network right now even though you haven’t attempted to do anything relevant or interesting”
- vincent vazquez (@vinnyvaz27) reported fromRiver Forest, Illinois
Let’s see how long before @Xfinity service goes down again. It’s an every few hours, every day occurrence now.
- Travis Trainor (@olskrav) reported fromChicago, Illinois
You guys dont have customer service right now thats so cool @comcastcares i dont need help fixing my internet that went out for no reason
- tink69 (@tink69) reported fromChicago, Illinois
@Xfinity I forgot my home WiFi password and nothing online is helping me. Your chat function doesn’t work. HELP.
- Marc Spacone (@mspacone) reported fromLake Zurich, Illinois
@MattSpiegel670 It’s too bad the majority of people can’t watch because @WatchMarquee and @comcast do not have a deal in place.
- Cubs Fan John Hamm (@fakeJohnStocco) reported fromChicago, Illinois
To Comcast and Marquee, GET A GOD DAMN DEAL DONE. Sincerely, almost every single Cubs fan.
- nah... (@_Eric____) reported fromChicago, Illinois
@CiceroCasti They automatically added that channel to our ****. I called up Comcast and told them turn that **** off.
- Paris Williams (@Pariswilliams5_) reported fromChicago, Illinois
Your service sucks. @Xfinity
- cat1554 () (@cat1554offical) reported fromChicago, Illinois
@holliday__88 @ToddThaGod If the only black customer service people you've seen were working at Comcast, then I can understand.
- Joseph J. Giusti (@JJG327) reported fromElmhurst, Illinois
@DavidHaugh I’m still waiting too, @Xfinity customer 🤬
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Ashley budz (@BudzAshley) reported
@Xfinity Difficult to have happy holiday when I tried to reduce cost of my bill and the repre couldn't help me.Sat on hold for 1 hour and 40 minutes before I was hung up on.I'm a nurse and have been on the Frontline and a 30 year customer.Rather lose a longtime customer than give discount
- Horny & Vaccinated ANTIFA Secretary (@MKMaybe) reported
@ArtsBusiness2 @StateFarm @Xfinity I would love to dump xfinity but there’s only one other Internet option in my area and they’re not good. Plus I don’t know if I would get the $50 emergency broadband credit on a different Internet provider. Which means the government is paying $50 a month towards misinformation.
- RF (@Zero_Dice) reported
@hoppykristin @billhelm We've used Xfinity for 3 years or so and have never had any problems.
- Joseph Fanelli (@jfanellijr) reported
@britttlifts Xfinity sucks. Go with Fios
- Nicky T #BagItToBroad (@nickyt5328) reported
@jason_simon11 @JoeWatsonHockey Bad take? Lol its a fact. Comcast sucks
- Kev (@MyBackupBerner) reported
.@Xfinity has this cool new feature where you're forced to call in to cancel your services with them because chat is always "unavailable" even during normal business hours. 🤔
- BBG Pooh Bandz (@AyeTRAP_uNASTY) reported
Xfinity sucks weak *** ****
- probably your mom (@hoppykristin) reported fromWoodbury, Minnesota
@billhelm Yeah xfinity uses the Verizon network, and they're significantly cheaper. I'll have to do some research on the other networks to see if they're okay here now.
- Socialist Mormon (@SocialistMormon) reported
@StoryOfAhQ The DMV hate is outdated. Haven't these people called Comcast customer service?
- David L 🚎 (@DavidL206) reported
@VeloBusDriver At my house (now under rebuild) I have Clink gigabit available and it’s been utterly rock-solid with speeds almost always as advertised (though getting it installed was a customer service adventure). In the place we’re renting during the rebuild, it’s Comcast or cans and string.
