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The latest reports from users having issues in Houston come from postal codes 77002, 77007, 77052, 77006, 77004, 77008, 77081 and 77019.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 127,535 ratings
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Problems in the last 24 hours in Houston, Texas
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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Wi-fi (12%)
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TV (12%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (2%)
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Live Outage Map Near Houston, Harris County, Texas
The most recent Comcast Xfinity outage reports came from the following cities:Houston, Missouri City, Pasadena, Bellaire and Kinwood.
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| City | Problem Type | Report Time |
|---|---|---|
 Houston | Total Blackout | |
| Houston | Internet | |
| Houston | Wi-fi | |
| Houston | Internet | |
| Houston | Internet | |
| Houston | Total Blackout |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Houston, Texas
Latest outage, problems and issue reports in Houston and nearby locations:
- Bob al-Bourgeois (@BobAlBourgeois) reported fromHouston, Texas
Heard back from the @Xfinity rep that I've been working with: they don't see the contracted tech they sent out put anything in for anyone to come out or refer the issue to anyone else. Hosed and closed. So I wait some more... #AComcastStory#AXfinityStory
- Dennis Devlin (@devlinden) reported fromHouston, Texas
@ComcastCares#mobile_Care please contact me to cancel your abysmal service.
- Victoria Hernandez (@aggievic14) reported fromHouston, Texas
Hey @Xfinity I tried to set up an account with y’all online and received a message telling me to call. On that call the computer operated system kept telling me sorry as well. I just want internet in my new home. Please help
- Super Dave (@dstuffarg) reported fromHouston, Texas
@Xfinity I'm aware of that but all it says is there is an outage... No update for who knows how many hours now....
- Bob al-Bourgeois (@BobAlBourgeois) reported fromHouston, Texas
Heard back from the @Xfinity rep that I've been working with: they don't see the contracted tech they sent out put anything in for anyone to come out or refer the issue to anyone else. Hosed and closed. So I wait some more... #AComcastStory#AXfinityStory
- Coach Chris (@CATDADDYTEXAS) reported fromHouston, Texas
@MookTheMistress @Xfinity Damn it on Demand for the channel it come on for the free. That’s weak
- Vision 4 Productions (@Vision4Pro) reported fromHouston, Texas
My stomach hurt & Xfinity actin slow... 🧐
- Eric Rodriguez (@ericrodr1977) reported fromHouston, Texas
3 years I have with @Xfinity @comcast @comcastcares and never called them for any help with a bill. My 1st time calling and from a scale 1-5, I give them a 1. #worstcustomerexperience #badservice @ATT @ATTCares might be coming over this weekend
- V (@Classy_Val) reported fromHouston, Texas
@comcastcares I called your customer service department & they said they don’t have any departments to report this kind of issue. I was told to go in person to complain to representative.
- Mrs. Becky McCardell (@blaque_becky44) reported fromHouston, Texas
@comcastcares check your DM this billing issue is outrageous and for me to have called 3xs with disconnected line is crazy
- (((WENDY))) (@TXCupCake) reported fromHouston, Texas
I don’t want you to call me again and try to talk me into another @Xfinity product until you improve the signal strength to my current product I have from you. I’m not talking about your service professionals, which are always helpful, I’m talking about cable signal strength.
- Yvette (@LifeDestiny2012) reported fromHouston, Texas
@comcastcares Thanks but already call customer service. They gave me a credit and movies coupon
- benji 🔸🌐🥑🇺🇸 (@NeoLibBen) reported fromHouston, Texas
Comcast isn’t bad though. I don’t get it
- Bob al-Bourgeois (@BobAlBourgeois) reported fromHouston, Texas
I love my @Xfinity 1Gbps service that I pay $100/month for that goes down multiples times a day and that I'm waiting on a second tech visit for just so they can hopefully, finally refer it to a maintenance technician and maybe, perhaps I can get reliable service. Or cancel. 😡
- Kelsi Bourg (@Kelsi_Bourg) reported fromHouston, Texas
I just wanna know if anyone has as many issues with @comcast as I have been having...
- August 6th 👑🦁♌️ (@MrNelson_24) reported fromHouston, Texas
Not when we was working at American support in Daytona! 😂Customer: I done told y’all stop calling my phone I don’t want no damn Xfinity! Us: Well **** you too ***** bye! Lol
- Sav (@Savathunn) reported fromPasadena, Texas
@Xfinity is so bad omg nothing can load ever kms
- morgan (@morganaalyia13) reported fromHouston, Texas
Euphoria is so ****** good man im upset I can only watch the first episode! **** you xfinity & HBO😭😭😭😭
- absolutrunnr (@absolutrunnr) reported fromHouston, Texas
@comcastcares This is ridiculous. Have been without service all morning. Mssg says to be patient. It's running thin. Mssg says 30 minute wait & btw agent can't help. All I wanted to do was let someone know this is unacceptable. Looks like @Twitter is my only way to communicate.
- Aaron (@AJTrivs) reported fromHouston, Texas
@TMobile when are you going to get a better cell tower around my residential area so i can finally drop xfinity. Im tired of their sh*t and when my wifi doesnt work... well cell data is all i got but that barely works itself where i live.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Stephen Shutters (@StephenShutters) reported
@cirex @SnazzyQ It's a pretty big issue for Xfinity customers, because we want to automatically connect to our personal 1000Mbps network instead of Xfinity's general 20Mbps network.
- TommyB (@grltom) reported
@Xfinity you say there's something wrong with account, trying to access showtime. Your "contract us" doesn't work. Please advise. #xfinity #xfinityinop
- Thomas Gregoire (@Feral_Sparky) reported
@comcast Why does your upload speed have to SUCK so bad. I'm paying $140/m for unlimited data and the fastest tier, 1gig download....... 35mb/s upload? This has to be a joke. Your service sucks and you should feel bad.
- Martin Larsen (@Ghost_msl) reported
@Brozime @comcast From what I understand the US market for ISPs is remarkably ... friendly let's say.One might even say uncompetitive...Sooooo when they don't have to actually compete?Service sucks ***.
- Luke Bouma (@LukeBK) reported
@NYCKNP Apple's problem is no one is willing to give up their content for TV+. Most content is now owned by Discovery, Paramount, Fox for sports, Comcast, and Disney. Everyone wants their content for their platforms. Apple can't make content fast enough.
- Hugo Dante Jr. (@HugoDanteJr) reported
@Xfinity @comcast is so shady. After you cancel service, the website becomes unusable. Zero transparency. Clearly designed to overcharge you on autopay by making it default impossible to cancel while hoping you are too lazy to reach customer support. @FTC pls investigate.
- Ryan (@RyanLMorris) reported
@OpenMothersMale @OrangeGrove55 Disney has almost 3x the amount of cash on hand as Comcast does. I don’t think their decisions on whether to invest in their parks has anything to do with being cash poor. Apple has money, no doubt, but Disney certainly doesn’t need it to be successful or maintain market position
- ash (@KissDatAsh) reported
I just had the most condescending customer service agent from @Xfinity I hope they recorded that ****.
- certified boy lover (@Cole4MVP) reported
Turn my wifi back on or we gon have some problems fr @Xfinity
- Ji Jacob Jun (@Clumsy_G) reported
as a public service announcement -- i redeemed 2 free movies by @comcast / @Xfinity. they did some sorcery on my bills to make me pay for them. when i talked to customer service, they offered to give me $20, which is less than the two movies. someone break this monopoly.
